How did Younes find himself at TRAction?
Before joining TRAction, Younes was Co-Head of IT at OneRoyal, a CFD broker based in Lebanon, Australia and Cyprus, where he worked for 8 years.Prior to that, he worked for Al-Kafaat University, his alma mater, in the IT department.
Younes’ responsibilities in his role…
Younes supports TRAction’s employees with their IT support queries and questions, as well as maintaining our cloud infrastructure and critical systems, in addition to maintaining the information security policies and implementation thereof.
He also says, “I assist our clients with queries they might have regarding Sharefile (our file-sharing interface) or some advanced connectivity setups to our systems.”
What are the most enjoyable aspects of Younes’ role?
“I love seeing the impact of the IT changes we implement that improve the performance of our day-to-day and in the long term.” He adds, “I also love supporting people in their IT challenges, it is really rewarding.”
If given the opportunity to go anywhere in the world, Younes would…
“I would go to Iceland. It’s my favourite travel destination, and it would be amazing to witness the majesty of the volcanoes and have a dip in the hot water springs.”
Fun facts about Younes…
“Back in Lebanon, I am a member of a theatre troupe, Laban, that utilizes improvised theatre and variations thereof (Playback Theatre, Theatre of the Oppressed, puppets, etc) to apply in the civic society, instigate social change and support marginalized groups.”
He mentions that he still attends their rehearsals whenever there is a chance to (when he travels to Lebanon, or online), and he supports them in every possible way, sometimes even professionally with his IT skillset!
To wrap up, what is Younes’s favourite quote and/or advice?
Younes shares helpful advice – “make sure you have a healthy work-life balance. My experience as an expat in Cyprus is that it takes extra effort to make connections or find ways to spend your free time well, but it’s a conscious effort, and if you are well-rested and your “soul is replenished”, you will come more motivated to work the next day, and protect yourself from burnout.”
He adds, a Lebanese proverb states it well: “Life ends, but work will never end”.
